I've been finding lately a few well known online stores are advertising goods as being in stock or at least available for "click and collect" orders - so ship in from another store to your local and you pick it up there.
Great in theory.
Particular Lego set I've been looking for, was only showing available at one retailer online - website indicated it was in store. So off I went. To find it was NOT in store, but staff member said that I could do the click and collect for it as it was showing in the Whangarei store. Sure, so back home I go, add it to my basket and..... nope. Not available for click and collect. And no stock in any store.
I contacted the retailer and they gave a standard "stock levels/store sales" response - I'd been trying for weeks - so if the stock/store story was right, then why still advertise it as being in stock on your online store AND in your own stock database weeks after it was sold out ?
Looking for "cheap" Nintendo games, found well known games store has a large library of them available, again, in store or click and collect. Yet when adding said items to online basket, same story, "not available".
I can get the same items from TradeMe but at a premium.... at least I know they have them in hand (usually) and not relying on crap stock level databases that don't talk to one another....